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We understand the importance of providing our customers quality and convenient service. Therefore, we have provided a quick and easy way to submit a repair service request that enables you to track the progress of your repair online and with live updates.

Benefits of submitting a new repair request online
  • Your repair will be expedited once we receive your unit
  • Track the progress of your repair online with live updates, 24 hours, 7 days a week
  • Pay for the repair service securely online
  • You will receive a repair estimate cost immediately

Evaluations Fee - $35.00
There will be a $35 Evaluations Fee on all Out-Of-Warranty repairs. This $35 will provide you a detailed evaluation of what is needed to repair and complete your unit plus all costs related to the repair.

However, this amount will be applied to the repair total if you approve the repair costs and allow us to complete the repairs.

Out-Of-Warranty Labor Rates
Car Audio Labor Rate $75.00/hr + parts
Home Audio Labor Rate $75.00/hr + parts
Land Mobile Repair Labor Rate $75.00/hr + parts
Amatuer Radio Repair Labor Rate $75.00/hr + parts

Submit a New Repair Request
Select Manufacturer:
Enter Model #:
Enter Serial # (if available):
Under Warranty? Yes: No:
Purchase Date (yyyy-mm-dd)
(if available):
Proof of purchase from an authenticated Kenwood Retailer? Yes: No:

Check Status of A Repair
Search By:
Serial #:
RMA #:
Full Name:
Zip Code: